Frequently Asked Questions

Get answers to common questions about Shampoo and Conditioner.

Most appointments for a shampoo and conditioner add-on take about 15 to 30 minutes, depending on hair length, thickness, and whether detangling or scalp work is needed. We tailor timing to your hair's condition and the styling service booked.

Yes — you're welcome to bring preferred shampoos or conditioners. Let your stylist know ahead of time, especially if products have unique ingredients. We may recommend alternatives for best results or to protect braids and extensions from residue or buildup.

Absolutely. We use gentle, color-safe shampoos and conditioners suitable for chemically treated hair. Inform your stylist about recent color or chemical services so we can select pH-balanced formulas that preserve color vibrancy and prevent damage.

When performed correctly, shampooing and conditioning shouldn't loosen well-installed braids or properly attached extensions. Stylists use gentle techniques to avoid tension. Avoid heavy conditioners near roots and discuss aftercare to maintain braid longevity between visits.

Frequency depends on hair type, scalp needs, and style. For most clients, a biweekly to monthly shampoo and conditioner add-on keeps hair healthy and clean; oily scalps may need more frequent visits. Your stylist will recommend a personalized schedule.

Yes. We offer specialized scalp treatments and medicated shampoos for dandruff, dryness, and itch. During consultation, we assess your scalp and recommend appropriate therapeutic products or add-ons to restore balance and relieve symptoms safely.